1-800 Numbers: The Dinosaur of Customer Support
It’s Time to Evolve Your Support System
Your customer’s equipment is broken. They dial your 1-800 number and plunge into menu hell, endure endless holds, and get tossed around like a hot potato. They’re furious—and your reputation’s toast.
Phone support sucks. It’s slow, frustrating, and ancient. Your customers deserve better.
Why Phone Support Fails
Endless Holds: Customers wait an average of 13 minutes on hold. That’s 13 minutes too long.
Menu Torture: “Press 1, press 2…” A maze, not help.
Profit Eater: Staffing it devours cash faster than a busted machine.
Time Thief: Hours lost to misrouted calls. Productivity’s extinct.
Chaos Creator: No tracking, no control—good luck with that mess.
QR Codes: The Smart Alternative
Ditch the calls. One scan, and issues are reported in seconds—no waiting, no tantrums.Fast Fixes: Scan, report, resolve—downtime slashed.
24/7 Access: Problems don’t clock out. Neither should your support.
Instant Action: Your team gets alerted instantly. No delays, no excuses.
ServiceTags: Support That Actually Works
ServiceTags turns QR codes into a support superhero. Stick them on your machines, and chaos disappears.Scan-and-Go: Customers report issues in seconds—no sagas.
Auto-Smart Routing: Tickets delegated to the right tech, every time. No more department roulette.
Live Updates: From “uh-oh” to “fixed,” everyone’s on the same page.
Your Rules, Your Way: Tailor it to your team’s workflow—no generic nonsense.
What Our Customers Say
”ServiceTags has significantly improved our efficiency and keeps everyone informed on service calls from start to finish. It’s the best solution for companies managing a large number of assets. Easy to use, and their customer service is top-notch.”Head of Maintenance - SpecialtyRX
Hang Up on 1-800. Go QR.
Stop torturing customers—and your budget—with phone support. Switch to ServiceTags and make service suck less.Sign up now—your machines (and customers) deserve more than the stone age.